1. Accuracy & Performance

Q: How do you define and measure "90% accuracy"?
A: Our accuracy is measured by the signal’s ability to predict a minimum 0.2% price movement in the correct direction (left-to-right on the graph) within a 12-hour window, with an error margin of ≤2%. In live testing, a 0.2–0.3% stop-loss has proven effective.
Note: Additional accuracy metrics (e.g., win rate) will be added soon.

Q: Over what time period and market conditions was this tested?
A: Testing began in May 2025, primarily in cryptocurrency markets. We’re expanding to other indices.

Q: Can you share verified backtest results?
A: Yes, backtest data is available upon request for paying customers.

Q: What’s the Sharpe ratio, max drawdown, or CAGR?
A: These metrics apply to live trading/investment. We currently offer signals as a data service, not executed trades.

Q: Does accuracy vary by market (e.g., S&P 500 vs. Crypto)?
A: Currently, our signals are optimized for cryptocurrencies, with slight variations between assets. Expansion to other markets is underway.

Q: How often are signals false?
A: Our multi-algorithm system averages 80–90% accuracy (1–2 false signals per 10).

Q: What type of algorithm is this?
A: A proprietary heuristic algorithm library with dynamic learning rules—not based on public methodologies (ML, arbitrage, etc.).

Q: What data inputs are used?
A: Only price history and order-book data from crypto markets.

Q: Does it work in all market conditions (bull/bear/sideways)?
A: Yes.

Q: Is it for intraday, swing, or long-term trading?
A: Optimized for intraday due to order-book sensitivity.

Q: Do you have a live track record (not just backtests)?
A: Yes, we’ve been live since May 2025.

Q: Can I see trade logs?
A: Snapshot logs are available upon request.

Q: Is there a public dashboard or 3rd-party audit?
A: Not yet—this is in development.

Q: Is it cloud-based or locally installed?
A: Fully cloud-based. Use via website, mobile app, or API—no installations needed.

Q: What’s the latency for new signals?
A: Updates every 5–10 minutes (target: 1/minute soon).

Q: How often is the algorithm updated?
A: Continuous monitoring and improvements.

Q: What happens during outages?
A: Hosted on AWS cloud for high reliability.

Q: What’s the pricing model?
A: Subscription-only (no hidden fees).

Q: Is there a free trial or refund policy?
A: Yes, a limited free trial is available.

Q: Is this financial advice?
A: No. We provide data signals, not financial advice.

Q: How is user data secured?
A: We collect no sensitive data—payments are processed via third-party platforms.

Q: Can strategies be customized for risk profiles?
A: Only applicable to live trading systems (users implement signals at their own discretion).

Q: Is API access available?
A: Yes, for institutional users.

Q: What support do you offer?
A: Email support (24/7 live chat coming later).